/* Inbox workspace: conversation, reply, and evidence in one stable frame. */
#view-inbox{--iw-border:#e1e7ec;--iw-muted:#63717c;--iw-accent:#256b60}
#view-inbox .section-head{margin-bottom:8px;align-items:center}
.iw-heading-sub{font-size:12px;font-weight:400;color:var(--iw-muted);margin-left:10px}
#inbox-safety{padding:7px 12px;font-size:11px;margin-bottom:10px}#inbox-safety br{display:none}#inbox-safety strong{margin-right:12px}
#view-inbox #inbox-kpis{display:none}
.iw-sync{position:relative}.iw-sync summary{list-style:none;cursor:pointer}.iw-sync[open]>.inline-actions{position:absolute;right:0;top:44px;width:260px;padding:14px;z-index:20;background:white;border:1px solid var(--iw-border);box-shadow:0 12px 32px #1b34421a;border-radius:12px;display:grid}
#view-inbox .unified-inbox-card{padding:0;overflow:hidden}
.iw-queues{display:flex;gap:3px;border-bottom:1px solid var(--iw-border);padding:7px 12px;overflow:auto}
.iw-queue{white-space:nowrap;display:flex;gap:8px;align-items:center;border:0;background:transparent;padding:10px 12px;border-radius:7px;color:#53616c;font:inherit;font-size:12px;cursor:pointer}
.iw-queue span{padding:1px 6px;border-radius:12px;background:#edf0f3;font-size:11px}.iw-queue.is-active{background:#e9f3ef;color:#1e6559;font-weight:700}.iw-queue.is-active span{background:#d2e9df}
.iw-queue[data-iw-queue="REVIEW_REQUIRED"]{margin-left:auto;color:#916017}
#view-inbox .unified-inbox-toolbar{padding:9px 12px;gap:8px;border-bottom:1px solid var(--iw-border);margin:0}
#view-inbox .unified-inbox-toolbar .input,#view-inbox .unified-inbox-toolbar .select{height:35px;min-height:35px;font-size:12px}
.iw-status-filters{padding:8px 14px;border-bottom:1px solid var(--iw-border);font-size:12px}.iw-status-filters summary{cursor:pointer;font-weight:600;min-height:24px;line-height:24px}.iw-status-filters #iw-count{float:right;color:var(--iw-muted);font-weight:400}.iw-filter-grid{display:flex;flex-wrap:wrap;gap:10px;margin-top:10px;align-items:end}.iw-filter-grid label{display:grid;gap:4px;min-width:140px;flex:1}.iw-filter-grid .select{width:100%}
#view-inbox .unified-inbox{grid-template-columns:clamp(235px,20vw,300px) minmax(0,1fr) clamp(300px,26vw,380px);height:calc(100dvh - 365px);min-height:420px;max-height:960px}
#view-inbox .inbox-list{max-height:none;height:100%;overflow:auto;border-right:1px solid var(--iw-border)}
#view-inbox .inbox-list-main{padding:13px 10px}.inbox-list-item .inbox-list-preview{-webkit-line-clamp:2;font-size:12px}
#view-inbox .inbox-list-top{flex-wrap:wrap;gap:5px}#view-inbox .inbox-list-time{margin-left:40px;font-size:10px}#view-inbox .inbox-list-meta .badge{font-size:10px}
#view-inbox .inbox-detail{height:100%;min-height:0;overflow:hidden}
#view-inbox .inbox-detail-head{padding:12px;display:block;border-bottom:1px solid var(--iw-border)}#view-inbox .inbox-detail-person .avatar{height:34px;width:34px;font-size:14px}
#view-inbox .inbox-detail-actions{display:flex;gap:5px;margin-top:9px;flex-wrap:wrap}#view-inbox .inbox-detail-actions .btn{font-size:10px;padding:5px 8px;min-height:28px}
#view-inbox .inbox-message-stream{flex:1;min-height:100px;max-height:none;overflow:auto;padding:18px;background:#f6f8fa;overscroll-behavior:contain}
#view-inbox .inbox-message{max-width:94%}#view-inbox .inbox-bubble{font-size:12px;line-height:1.7;overflow-wrap:anywhere}#view-inbox .inbox-message-meta{font-size:10px}
#view-inbox .inbox-send-facts{flex-shrink:0;max-height:94px;overflow:auto;margin:0;padding:7px 12px;border-top:1px solid var(--iw-border);font-size:11px}#view-inbox .inbox-send-facts p{margin:5px 0}#view-inbox .inbox-send-facts .tiny{font-size:9px}
#view-inbox .inbox-composer{flex-shrink:0;padding:10px 12px;border-top:1px solid var(--iw-border);background:#fff}#view-inbox .inbox-composer .textarea{min-height:65px;height:72px;max-height:160px;font-size:12px}#view-inbox .inbox-composer-foot{gap:8px;align-items:center}#view-inbox .inbox-composer-note{font-size:10px;line-height:1.5;max-width:55%}#view-inbox .inbox-composer .btn{font-size:11px;padding:7px 10px}
#inbox-crm{height:100%;min-width:0;overflow:auto;background:#fbfcfd;border-left:1px solid var(--iw-border);overscroll-behavior:contain;font-size:12px}
.iw-section{padding:15px;border-bottom:1px solid var(--iw-border)}.iw-section h3{font-size:12px;letter-spacing:.03em;margin:0 0 10px;color:#33454f}.iw-section summary{cursor:pointer;font-weight:600;padding:4px 0}.iw-person{display:flex;flex-direction:column;gap:4px}.iw-person strong{font-size:17px}.iw-person>span{color:var(--iw-muted)}.iw-badges{display:flex;gap:6px;flex-wrap:wrap;margin:9px 0}.iw-progress{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin-top:12px}.iw-progress>span{font-size:10px;color:var(--iw-muted);background:#f0f4f6;border-radius:7px;padding:9px 5px;text-align:center}.iw-progress strong{display:block;color:#27483f;font-size:18px;margin-top:4px}
#inbox-crm .inbox-ops-grid{padding:0;grid-template-columns:1fr 1fr;gap:8px;border:0;background:transparent}#inbox-crm .inbox-ops-grid label:last-child{grid-column:1/-1}#inbox-crm .inbox-ops-grid label{font-size:10px}#inbox-crm .inbox-ops-grid .input,#inbox-crm .inbox-ops-grid .select{font-size:12px;padding:7px;min-height:34px;width:100%}#inbox-crm .inbox-triage-bar{padding:9px 0;display:grid;gap:7px;background:transparent;border:0}#inbox-crm .inbox-deadline-control .btn{font-size:10px;padding:4px 6px}
.iw-record{display:block;width:100%;text-align:left;border:1px solid var(--iw-border);border-radius:8px;background:white;padding:10px;margin:7px 0;cursor:pointer;color:inherit;font:inherit;overflow-wrap:anywhere}.iw-record:hover{border-color:#8cbaae;background:#f5faf8}.iw-record-top{display:flex;flex-wrap:wrap;gap:6px;justify-content:space-between;align-items:center}.iw-record .subtext{display:block;line-height:1.6;margin-top:6px;font-size:11px}.iw-record .badge{font-size:10px}.iw-empty{font-size:11px;line-height:1.6;color:var(--iw-muted);margin:8px 0}
.iw-shipment{padding-bottom:12px}.iw-shipment:last-child{padding-bottom:0}.iw-route{display:flex;align-items:center;gap:9px;color:#34675d;font-size:11px;padding:6px 0}.iw-receipt{font-size:11px;color:var(--iw-muted);margin:4px 0}.iw-select-label{display:flex;justify-content:space-between;gap:10px;align-items:center;font-size:11px}.iw-select-label select{min-width:0;max-width:65%;font-size:11px}.iw-timeline{list-style:none;padding:0 0 0 12px;margin:12px 0}.iw-event{position:relative;border-left:1px solid #cfddd9;padding:0 0 16px 15px;overflow-wrap:anywhere;font-size:11px}.iw-event:before{content:'';position:absolute;left:-4px;top:4px;width:7px;height:7px;border-radius:50%;background:#588c7f;border:1px solid #fff}.iw-event-meta{font-size:10px;color:var(--iw-muted);margin-bottom:5px}.iw-event details summary{font-weight:400;line-height:1.6}.iw-event-body,.iw-note{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.7;margin-top:8px}.iw-undated{padding:8px;background:#f6f2e9;border-radius:7px}.iw-other{display:flex;gap:8px;justify-content:space-between;margin-top:10px}
.iw-mobile-panes{display:none}#view-inbox button:focus-visible,#view-inbox summary:focus-visible,#view-inbox select:focus-visible{outline:2px solid #357e6f;outline-offset:2px}
@media(max-width:1250px){#view-inbox .unified-inbox{display:block;height:calc(100dvh - 370px);min-height:480px}.iw-mobile-panes{display:flex;padding:6px 12px;border-bottom:1px solid var(--iw-border);gap:5px}.iw-mobile-panes button{border:0;border-radius:6px;padding:9px;background:transparent;color:#56646e;flex:1;cursor:pointer}.iw-mobile-panes button[aria-pressed="true"]{background:#e7f2ed;color:#236958;font-weight:700}#view-inbox #inbox-list,#view-inbox #inbox-detail,#view-inbox #inbox-crm{display:none}#view-inbox[data-pane="list"] #inbox-list{display:block}#view-inbox[data-pane="message"] #inbox-detail{display:flex}#view-inbox[data-pane="crm"] #inbox-crm{display:block}}
@media(max-width:600px){.iw-heading-sub{display:none}#view-inbox .section-head h2{font-size:20px}#inbox-safety{font-size:10px}.iw-queues{padding:5px;gap:0}.iw-queue{padding:10px 8px;font-size:11px}#view-inbox .unified-inbox-toolbar{gap:6px}#view-inbox .unified-inbox-toolbar .search-wrap{flex-basis:100%}#view-inbox .unified-inbox-toolbar .select{min-width:0;flex:1}#inbox-select-visible{font-size:10px;padding:6px}#view-inbox .unified-inbox{height:calc(100dvh - 360px);min-height:480px}.iw-filter-grid label{min-width:120px}#view-inbox .inbox-composer-foot{flex-wrap:wrap}#view-inbox .inbox-composer-note{max-width:none}.iw-section{padding:14px}.iw-mobile-panes{position:sticky;top:0;z-index:3;background:#fff}}

.iw-crm-nav{position:sticky;top:0;z-index:2;display:flex;padding:6px 10px;gap:4px;background:#fbfcfdf5;border-bottom:1px solid var(--iw-border)}.iw-crm-nav button{flex:1;border:0;background:transparent;color:#46645b;padding:9px 4px;font-size:11px;cursor:pointer;border-radius:5px}.iw-crm-nav button:hover{background:#e7f2ed}
@media(max-width:600px){#view-inbox .section-head{display:flex;flex-direction:row;justify-content:flex-end;margin:0 0 4px;padding:0}#view-inbox .section-head h2{display:none}#view-inbox .iw-sync summary{min-height:32px;padding:7px 12px;font-size:11px}#view-inbox #inbox-safety{font-size:0;padding:4px 10px;margin-bottom:6px}#view-inbox #inbox-safety strong{font-size:10px}.iw-queue[data-iw-queue="REVIEW_REQUIRED"]{margin-left:0}#view-inbox .inbox-detail-actions .btn{min-height:30px}#view-inbox .inbox-detail-head{padding:10px}#view-inbox .inbox-send-facts{max-height:70px}.iw-sync[open]>.inline-actions{top:35px}}

#view-inbox .inbox-direction-guide{flex-shrink:0;padding:8px 12px;border-bottom:1px solid var(--iw-border);background:#fff;font-size:11px;color:#455b64}#view-inbox .inbox-direction-guide>div{display:flex;justify-content:space-between;gap:15px;overflow-wrap:anywhere}#view-inbox .inbox-direction-warning{margin:7px 0 0;padding:7px 9px;border-left:3px solid #aa7a25;background:#fff6e5;color:#765014;font-size:11px;line-height:1.5}
#view-inbox .inbox-message{max-width:min(78%,680px);width:fit-content;gap:6px}#view-inbox .inbox-message.in{align-self:flex-start;margin-right:auto;margin-left:0}#view-inbox .inbox-message.out{align-self:flex-end;margin-left:auto;margin-right:0}#view-inbox .inbox-message.unknown{align-self:center;margin-left:auto;margin-right:auto;max-width:min(86%,680px)}#view-inbox .inbox-message-sender{font-size:12px;font-weight:700;line-height:1.5;color:#32434e}#view-inbox .inbox-message.out .inbox-message-sender{text-align:right;color:#285f53}#view-inbox .inbox-message.unknown .inbox-message-sender{color:#805712;text-align:center}#view-inbox .inbox-message.in .inbox-bubble{background:#fff;border:1px solid #dfe5eb;color:#263740}#view-inbox .inbox-message.out .inbox-bubble{background:#e3f0e9;border:1px solid #b9d6c6;color:#193f32}#view-inbox .inbox-message.unknown .inbox-bubble{background:#fff8e9;border:1px dashed #c9ac72;color:#5e471e}#view-inbox .inbox-message-meta{font-size:10px;line-height:1.5}
@media(max-width:600px){#view-inbox .inbox-direction-guide{font-size:10px;padding:7px 10px}#view-inbox .inbox-direction-warning{font-size:10px}#view-inbox .inbox-message{max-width:88%}#view-inbox .inbox-message.unknown{max-width:94%}}